Ms Fiona Muldoon:

From FBD Insurance's perspective, some of what has been brought in so far increases transparency. Insurance is complicated for a consumer or a business to understand. If the Judicial Council Bill is passed, it will be welcome but we have to see action from that council. The setting up of the council in and of itself will not lower the injury awards. We will have to see the council operate and implement standards, and the Bill is wide-ranging. I will ask my colleague, Mr. McMahon, to make some comments on claims. While it is difficult, as Mr. Bradley said, to extrapolate from a drop in the awards to a drop in the prices, and we are being investigated, as the CEO of Allianz Insurance has said, and we have to be careful around price signalling, within the courts system, that is almost unaltered in terms of behaviour. From our perspective, none of the reforms that have been implemented so far has had much impact in the courts system.