Joe O'Reilly (Fine Gael) | Oireachtas source

That speaks volumes. In Eir's letter to the Department, it indicates that the NBP process would have forced Eir to offer better wholesale prices and access, better service levels and lower prices to the 20% of customers in the intervention area, which would have led ultimately to better prices, access and service levels for all customers. Eir indicates that would have had a catastrophic effect on its business. It is not fair that Eir is not here to answer, but we all have anecdotal evidence from our constituencies about the level of complaints regarding services. Surely, it would hardly be a bad thing if Eir was forced to deliver a better service. Surely, it is admitting implicitly that all is not as it should be now. Does the Department have a comment on that?