Jack Chambers (Dublin West, Fianna Fail) | Oireachtas source

I have two more questions. On the previous occasion Mr. Twomey was before this committee, he provided information about the real-time pilot scheme. Are there any further updates on that, or is it being rolled out on a broader scale? It was being piloted in Limerick, where real-time information was submitted at the scene rather than being submitted into the PULSE system on returning to the station.

Finally, have any audits of response times been conducted? It is a basic issue but I often hear about people ringing stations and not being able to get through. Is An Garda Síochána considering changing its phone systems, at an organisational level, in order that people get a response when they ring, and there is some follow through? This is do with basic management systems. That is sometimes people's only criticism, albeit a small one, but it is their story of their interaction with the Garda. It is not an accurate or genuine reflection of the work people do, but it should be examined as well. Is Garda management looking into that?