Kieran O'Donnell (Fine Gael) | Oireachtas source

That is administration, Mr. O'Mahony. How many people sit down with a case file in front of them and work on them? I understand that one needs to provide administrative backup. We know what determines the length of a case from dealing with the Office of the Ombudsman. Who is the case worker and who is the case manager? How many people physically work on scrutinising files?