Oireachtas Joint and Select Committees

Wednesday, 22 May 2019

Joint Oireachtas Committee on Communications, Climate Action and Environment

National Broadband Plan: Discussion

Mr. Patrick Neary:

It would have been very central to our evaluation of the proposal to ensure that there would be sufficient field staff available to maintain the network. The process is to cater for events such as storms. The contract has key performance indicators on the repair and maintenance of the network. The contractor is held to these. The contractor has a reporting obligation to ensure that, on a monthly basis, the governance agency is supplied with information that gives visibility on what is happening in the field. We considered resourcing in this regard and whether the contractor has subcontractors arranged to put the necessary staff in place in the relevant locations as the network is built and retain the ability to satisfy the criteria on the performance level being signed up to. There are a key repair times included. As demonstrated through the resourcing and subcontracts that underpin it, the ability to deliver on the targets has been demonstrated.

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