Ms Dara Deering:

Yes, only 2%. Some 14% of standard variable rate customers have opted for the new business variable rate. We have spoken about this at the committee previously. We write to those customers regularly and give them options to reduce their rates. Almost 5,000 of those customers have opted for the lower rate. The standard variable rate numbers would be higher if the customers had not chosen to reduce their rates. The existing customer base for the current account rate is still only approximately 2% of those standard variable rate customers - who have taken out the current account rate - despite constant engagement with customers. In context, nine out of ten new mortgage customers who take out mortgages with us take a current account discount. There is just different responsiveness in different customers.

We have products for those customers whose loans are in negative equity-----