Mr. Brendan Mahon:

This is not to state that we would not have a case where the borrower re-engages very late in the legal process. We are open to re-engagement at any point in the process. Borrowers have re-engaged with us when we have secured orders for repossession. We may have gone through a legal process until that point. We could have been incurring legal costs as we were going through the legal process but a borrower can re-engage very late. When borrowers engage with us upfront, we do not go down a legal route. When people engage with us and we are trying to get them onto resolution options, we do not go down a legal route.