Mr. Drew Harris:

Digitisation is essential, so that we move to far more efficient processes and with greater access to the technology which makes life simpler for all our staff. We are far too paper-based and therefore the management information that I and other senior leaders require is difficult to extract. The second point is that our lines of communication are too long. We want to flatten the superstructure of the organisation, including the chief superintendent and higher management ranks, so that we will have a flatter organisation which communicates internally more effectively.

A positive thing to note is that we have a strong local basis, strong community support, and an ongoing ethos and commitment to community policing. When I go around the organisation, I am always very pleased to meet good people who are completely committed to their work, who want to do their best, and it is my obligation and duty to give them the best tools I can. It is my responsibility to make sure they are able to provide a policing service which is well-equipped and eases out a lot of the burdens that are placed on them at the moment.