Oireachtas Joint and Select Committees
Thursday, 9 May 2019
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Matters Relating to the Banking Sector (Resumed): Ulster Bank
Ms Jane Howard:
If we restructure a loan for a customer and transfer the customer to a sustainable solution, which means he or she can cover the debt, then we would keep that loan, absolutely. It remains at non-performing loan status for up to two years but we retain it. That is exactly what we are trying to do; to help customers to restructure - where we can - to remain in the home with a debt that he or she can afford to pay.
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