Oireachtas Joint and Select Committees
Thursday, 9 May 2019
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Matters Relating to the Banking Sector (Resumed): Ulster Bank
Mr. Ciarán Coyle:
As Ms Howard said, we are testing those in different locations. We are also running different events outside of the branches, including events to help first-time buyers, which we have run in most parts of the country. We are seeing really good customer engagement with it. As well as trialling those, by the end of this year we will be testing what new branch designs might look like in a couple of locations in Dublin. We think branch designs in the future will be different from what they have been in the past, and we spoke about that earlier. We are certainly not closing any branches, and we are thinking about how to broaden our footprint in different ways.
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