Oireachtas Joint and Select Committees

Thursday, 9 May 2019

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Matters Relating to the Banking Sector (Resumed): Ulster Bank

Mr. Ciarán Coyle:

I will build slightly on that to help the committee understand our thinking behind tiered charges. It is interesting that we have created a tiered charging model that is aligned to the level of costs we incur. If somebody chooses to come into a branch to take money out over the counter there is an 80 cent charge. As Ms Howard has said this reflects the commercial reality of us employing people, premises, security and so on. An element of the charge is for these overheads, if the customer chooses to do it that way. We have people in branches up and down the country to support such customers. The Senator referred to the ATM fee. If a person wants to take money out through an ATM then it is a lesser charge of 35 cent. This charge is driven by our costs for cash in transit fees when moving money around the State. We also must secure the ATMs and the committee will be aware of the challenges with crimes on ATMs recently-----

Comments

No comments

Log in or join to post a public comment.