Oireachtas Joint and Select Committees

Thursday, 9 May 2019

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Matters Relating to the Banking Sector (Resumed): Ulster Bank

Ms Jane Howard:

I will set some context here and then I will ask Mr. Coyle to cover some specifics. We are talking here about the current accounts. Fees and charges are a commercial decision. The fees we have introduced in some way reflect our strategy. As a bank we want to offer physical and digital choices for our customers. Clearly it costs more depending on which channel a person uses to do his or her business. We are moving in line with the market. Our fees will remain under review, as one would expect, and-----

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