Oireachtas Joint and Select Committees
Thursday, 9 May 2019
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Matters Relating to the Banking Sector (Resumed): Ulster Bank
Mr. Paul Stanley:
Within the compensation scheme there are agreed amounts for the repayment of fees. If customers feel that this has not been sufficient for compensation, aside from some exceptional circumstances we would certainly look at that for Deputy Doherty. It is a reasonably straightforward process and we would help with that process in bringing those additional asks or requirements to the two levels of the appeals panels. It may not just be about fees. It could be lots of other issues also.
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