Oireachtas Joint and Select Committees

Thursday, 4 April 2019

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Matters Relating to the Banking Sector: Bank of Ireland

Mr. John O'Beirne:

When we appeared before the committee in January 2018, we discussed that in detail and I will cast my mind back there now. Any customer who lost a personal dwelling home received the same level of compensation as the rest, that is, all the interest was refunded and fair value was attached. An additional, flat sum of €50,000 was paid as compensation.

Any difference between the market value on the date of sale and the current market value, given that we have had a recovery in market prices, was also returned to customers. Depending on whether the customer wanted a new mortgage from us or to purchase a new home, we had to make sure they were provided with a mortgage. Let us say their individual circumstances were such that they could not afford a home in that way, we looked to make an additional sustainability payment based on the difference between the interest that was contracted to have been paid originally. We worked that out.

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