Oireachtas Joint and Select Committees
Thursday, 4 April 2019
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Matters Relating to the Banking Sector: Bank of Ireland
Mr. Tony McMahon:
It would depend on the context but it is clear that in the case of a complaint, it would be independent of the unit that previously had responsibility for the case. While it would not be truly independent in the organisation as a whole, it would be independent if, say, there was a complaint from a customer in my area-----
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