Mr. Felix O'Regan:

I can elaborate to some extent. The chairman of the board of the banking culture board addressed our conference last week. We wanted to give the chairman the platform to state some very important messages, as we see it and to support him. He indicated, without giving any details, that the board members will represent consumer and business representative stakeholder groups to which the board has been talking. He also made specific reference to the older, vulnerable customer cohort and indicated that there would be a representative of that group. Ultimately, it is a matter for the Chairman to determine the make up of the board but he left us in no doubt at the conference last week that the majority view on the board will be independent of the banking sector. In the context of the research done among the public and staff, he also said that the messages coming through, particularly from the public, on dissatisfaction and mistrust would very much inform the board's thinking going forward.