Mr. John Twomey:

With specific reference to the checkpoint information and the data, many changes were made which ensure that the correct information is captured at the time that is necessary. Many improvements have been made. We mentioned here on previous occasions that PULSE was designed as an incident-recording process and we were transitioning that and asking it to do something for which it was not originally designed, namely, an investigation management system. Many of the changes that have been made over the years have brought in the improvements we require, but we continue to oversee this daily. Where human beings are involved, the normal, natural, human frailties we all possess will arise. We look at this every day, and I think that is what the Commissioner alluded to when he spoke earlier about the work of the professional standards unit. Oversight, governance and constant checking must continue daily and into the future to ensure that we minimise any issues or that we identify them at the earliest opportunity and continue to improve the system. I am happy that the changes that have brought in address the issues the Senator raised in his question, but we will continue to monitor this.