Ms Caron McCaffrey:

The State Claims Agency conducted a review directly related to that incident as a positive response to ensure we took whatever measures were necessary within the Prison Service. We have our new escort guidelines in place. All of our staff have been trained. One of the recommendations in it came up earlier in respect of the purchasing of handcuffing, namely that we would standardise the handcuffs that are in place right across the Prison Service in order that everybody was fully familiar with the handcuff and how to put it on and remove it from a prisoner. We have replaced-----