Ms Caron McCaffrey:

I will select one area - slips, trips and falls - that gives rise to a significant number of claims. Approximately 20% of incidents recorded on the SCA's database related to slips, trips and falls between 2013 and 2016. That was 188 per annum. Using the data we got from the agency, we were able to target individual prisons and ensure appropriate action was taken at prison level. We have now reduced that figure from an average of 188 claims per year to 129 per annum between 2017 and 2018. That is a 31% reduction in that area of claims because of engagement, co-operation and the lessons we are learning from the agency.