Ms Caron McCaffrey:

We are proactively seeking to reduce the number of claims to which we are exposed as an organisation. We have a very good working relationship with the State Claims Agency. A number of structures that are in place are aimed at reducing compensation, which will then reduce the equivalent legal costs that relate to those claims. We have a risk management liaison group in place with the State Claims Agency. Our own internal compliance executive is chaired by me. Along with every governor within our system and all of our directorate staff from headquarters, we are looking at reducing the incidence of exposure to claims. We need to learn lessons from the incidents that happen in our prisons to ensure we can get the numbers down.