Mr. Aidan O'Driscoll:

From a departmental point of view, we see the business process review as an extremely useful and good initiative by the Prison Service to improve its processes across a range of activities. As the director general stated, the review has examined HR processes, financial processes and so on and led to 40 new SOPs. In general, it reflects a desire to do things better and has been a proactive exercise by the Prison Service. I would just like to record the fact that we find that very good. It deserves commendation.