Oireachtas Joint and Select Committees
Thursday, 17 January 2019
Public Accounts Committee
2017 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 21 - Prisons
9:00 am
Ms Caron McCaffrey:
There are six levels of complaints. We are changing our system to have just two categories of complaint. I referenced the first category - category A complaints - would generally be complaints of assault made by prisoners against members of staff. Category B includes a wide range of issues such as discrimination, inappropriate searches, loss of property, decisions made by the Irish Prison Service, sentence management and complaints about phone calls and emails, so this category is very broad.
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