Oireachtas Joint and Select Committees
Thursday, 17 January 2019
Public Accounts Committee
2017 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 21 - Prisons
9:00 am
Ms Caron McCaffrey:
We have an internal complaints system. However, we have been working with the Office of the Ombudsman over the past 18 months and are about to implement a new complaints procedure. Under that complaints procedure, prisoners will have access to the Ombudsman for the first time but, again, they will have to have exhausted the internal appeals mechanism before they can take their issue to the Office of the Ombudsman.
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