Mary Butler (Waterford, Fianna Fail) | Oireachtas source

I thank the witnesses for their submissions. I welcome the approach of putting customers at the heart of this process and that they will be able to avail of different technology that will enable them to lower their bills. Better price information and education on this is key. How do the witnesses propose to educate customers about smart meters? It was stated that the installing of smart meters will be part of a national replacement programme over the next few years. Will the witnesses confirm that the installation of a smart meter will not incur a cost for the customer? Can I presume that the smart meter will feed into a central database and provide up-to-the-minute data for the CRU and other organisations? That question was partially answered in respect of the GDPR. One of the witnesses might further tease out what will be involved in that respect.