Stephen Donnelly (Wicklow, Fianna Fail) | Oireachtas source

It sounds like time per person, the level of qualification required and availability are going down while the waiting time is going up and the system is being extraordinarily badly administered in a variety of different ways. In response to very clear frustrations the witnesses are obviously all managing on a daily basis, is anything working in the system? What is going well? In terms of the different types of support available, one of the presentations listed home care, home help hours, care packages and intensive home care packages. We know there has been a shift from discretionary home care or home help hours to these care packages which, in some cases, make sense. However, they do not always make sense, for example, in respect of cases in Wicklow with which I deal. What is working? What are the successes in the system on which we should build? How is the mix working out between the different types of package available as in package versus home care versus home help hours and so forth? Is there an opportunity to adjust the mix to bring in additional ones, stop doing particular ones and so forth?