Rose Conway Walsh (Sinn Fein) | Oireachtas source

Mr. Ryan did not really address my question about trust and how he can reconcile with the idea that Pepper looks at the person and not the paperwork. Pepper is a company with an aim of profit maximisation. I get that since that is how the world operates. Pepper would therefore do something such as not pass on the interest rates. Based on even just that element of Pepper's record, how can consumers, people whose homes Pepper has the deeds to, trust Pepper in the future? Over five years, why has Pepper not thought that it is making enough profit and that it will cut its customers a break?