Oireachtas Joint and Select Committees

Thursday, 6 December 2018

Public Accounts Committee

2017 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Department of Communications, Climate Action and Environment
Chapter 8 - Measures relating to Cyber Security
Chapter 9 - Energy Efficiency National Fund

9:00 am

Mr. Mark Griffin:

If one looks at the ECAS and the performance indicators that are set down for it in terms of availability of time, contingency systems and response times to calls, one notes it is hitting all of them, and it is hitting all of them very well. We re-tendered the contract in the last couple of years. BT, which was the provider of the service prior to the re-tender, won the re-tender, so that is now being put in place. We have introduced a number of innovations. eCall is a new service provided where there is an accident in a car. If an individual is capable of contacting the emergency services, he or she can make a call himself or herself or the car can do it. That technology exists. We have also introduced an automatic location service, AML---

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