Catherine Murphy (Kildare North, Social Democrats) | Oireachtas source

I have a very limited amount of time so if the witness does not mind, I will direct particular questions at him. The narrative has not changed in terms of people who make contact. It is the point I make. Customer satisfaction in people's minds might relate to something from a shop not fulfilling what is supposed to, for example. There is a different kind of mindset. There are particular Departments with which people do not like to have a serious engagement. We hear that people will fill out the form but they do not want to rock the boat with the Department of Employment Affairs and Social Protection because they seem themselves as being in a vulnerable position. What would the witness describe as full employment?