Oireachtas Joint and Select Committees

Thursday, 29 November 2018

Public Accounts Committee

2017 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 11 - Regularity of Social Welfare Payments
Chapter 12 - JobPath Employment Activation Service
Chapter 13 - Actuarial Review of Social Insurance Fund
Chapter 14 - Overpayments of Age-Related Jobseeker's Allowance
Chapter 20 - PRSI Contributions by the Self-Employed
2017 Social Insurance Fund

9:00 am

Photo of Catherine MurphyCatherine Murphy (Kildare North, Social Democrats) | Oireachtas source

I am almost afraid to raise the issue of JobPath because if I do, I know a number of people who have engaged with the service will make contact with my colleagues. It depends on what is counted in terms of value for money. I have no problem with there being a case management system. It is welcome that people are helped to have a plan. I am not wild about the outsourcing of it but I have a bigger problem with what people are being told to expect from the service when they engage with it. Nearly everybody will say they are invited in once a week to sit at a computer and look up thejobs.iewebsite or a similar website. That is the extent of their engagement. I hear that over and over again. Have the witnesses done an analysis of the difference between the engagement with Intreo and JobPath in respect of the person's experience of their case being managed?

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