Ms Karen McHugh:

Deputy Maureen O'Sullivan asked whether we could identify one key issue. It is very difficult to do so. However, I would say that the one particular challenge that covers all aspects of the work we do and probably that of Crosscare and the ICP concerns administrative difficulties, issues, delays and processes. It covers everything - the habitual residence condition, nursing care, prisoner returns and visa issues. It is administrative. There is plenty more I could say. We have not covered issues relating to driver licences and motor insurance that were mentioned but we all have separate papers on those issues and if members so wish, we can provide those separately.