Oireachtas Joint and Select Committees

Thursday, 29 November 2018

Public Accounts Committee

2017 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 11 - Regularity of Social Welfare Payments
Chapter 12 - JobPath Employment Activation Service
Chapter 13 - Actuarial Review of Social Insurance Fund
Chapter 14 - Overpayments of Age-Related Jobseeker's Allowance
Chapter 20 - PRSI Contributions by the Self-Employed
2017 Social Insurance Fund

9:00 am

Ms Mary Hurley:

Absolutely. One of the objectives of the HAP shared services centre in Limerick is to streamline processes to make it easy for the landlord. Once the landlord is set up and the paperwork is done, it is very straightforward. On the last Wednesday of the month, the landlord is paid. The differential rent comes into the shared service and the landlord is paid. All the regulation and paperwork is done through the shared service so there is a centre of excellence, shall we say, for landlord and tenant. It works well.

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