Ms Aisling Kelly:

We are not in possession of the letters to which the Deputy refers but I am aware that letters were issued. I feel uncomfortable speaking about the particulars of those matters. There is no point in a company having a set of policies if the board has control over who issues a complaint, who does not and the content of the complaint. There has to be integrity in the process. If there is a policy and somebody submits a complaint, it should be allowed to take its course and be resolved.