Oireachtas Joint and Select Committees

Thursday, 8 November 2018

Joint Oireachtas Committee on Social Protection

Delays in Payment of Illness Benefit: Discussion

10:00 am

Photo of John BradyJohn Brady (Wicklow, Sinn Fein) | Oireachtas source

It is important to ensure the review does not look only at the systems failure. There is also a critical analysis to carry out on how the Department responded to it. As such, I ask that the terms of reference be provided and whether the review will be made public. It will be critical for the committee to see it. As Mr. McKeon stated, jobseekers and lone parents will be put on the same system and it would be very useful for us to look at that. I imagine highly-paid consultants were engaged in the roll-out of this. I would be interested to hear at what stage those highly paid consultants identified problems with the system they were tasked with rolling out. I ask Mr. McKeon to touch on that. How many people are still in arrears? Mr. McKeon says some have been sorted out at this stage and is hopeful the others will be sorted over the rest of this week. How many people were in arrears and what percentage of them have yet to receive their backdated payments? Can we get a categorical assurance that everyone will be paid by the end of business tomorrow?

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