Ms Rachel Madden:

We do not want anyone to feel powerless to manage his or her online safety when using our products and services. I do not believe there is one solution for these complex issues. We firmly believe that what is unacceptable offline should be unacceptable online, and we have strong policies in place on certain platforms, such as YouTube, to address bullying and harassment. We do not allow abusive videos or comments on our platform. Beneath every video and beside every comment on YouTube there is a "flagging" option which allows anyone to report content for review. Facebook has teams based around the world, working 24-7 to analyse these reports, and if content violates our policies it will be removed. We also work in partnership with other organisations. We have a trusted flagger programme, involving individual members of the YouTube community - I apologise for using that phrase because I know some people do not like it - non-profit organisations and Government agencies. These non-profit organisations are often experts in certain areas and are helpful in notifying us of content that might violate our policies on bullying or other areas. We will quickly remove that content when we are made aware of it.