Mr. Liam Duggan:

We run various media campaigns to promote the message that we encourage the public, in societies and clubs, to inform us if they have a concern about particular vehicles. That is happening, and we encourage people to use that option. There are also options such as reminding operators of their obligations if they have a concern about a particular vehicle. We know that people are becoming much more cognisant of this, and we welcome that fact. We investigate all reports and follow up on the complaints we receive. At the end of the day, however, responsibility for safe buses rests with the operators. Our objective is to target those causing the greatest risk from a road safety perspective. We are tasked with doing that, and we will do it in conjunction with An Garda Síochána, the HSA and others. The first port of call for anyone who notices a problem is to let us know about it. We encourage people to pick up the phone. It does not matter to me whether five parents or ten parents make the same complaint. I welcome that, because it gives us information on which we can follow up.