Mr. Drew Harris:

The latest edition of PULSE is PULSE 7.3. I know PULSE gets a bad press. Like any big IT system, it has started to evolve. PULSE 7.3 will be very different from the version of PULSE that was used several iterations ago. We can already see that some of the systemic issues that were encountered with earlier editions of PULSE have started to fade away and diminish. We have put a lot of effort into the quality of our data. We have a great deal of work to do in that respect. This is a point of emphasis for me and for the rest of the organisation because the data determine how best we should use our resources. It has been said to me that PULSE, in itself, is unwieldy and difficult. The Garda Síochána, as an important organisation that uses PULSE, is always thinking about the next iteration of PULSE and about how we should improve and expand it. We have other systems coming online. I think the investigation management system will be of particular assistance. Reference has been made to computer-aided despatches as well. The challenge is to get these systems to communicate with one another and start to populate things on through. These are complex programmes. It is inevitable that any time we buy a product, we are not the only user of it. We have to work with others when new editions are coming out and new changes are being made. We work those through with the suppliers.