Ms Moyagh Murdock:

There will be changes. The RSA is constantly evolving. It would like to be able to provide an online service for the vast majority of people. That is dependent on the platform it will operate from and at the moment about 10% of people are eligible to apply online and can do so at any time up to three months from their licence renewal date. Feedback shows it is going well and about 150 people a day apply. There could be more applications if people realised they could do it online. There is a lot of ongoing ICT work to develop it further and integrate the whole journey along the way. If people get a learner permit or a theory test, we want to make it as seamless as possible for such people, when they eventually do their driving test and get their licence, not to have to come into an office but to be able to get it from the system. The system will know that he or she has passed the test and the licence will be sent out.