John Dolan (Independent) | Oireachtas source

My point is that people with disabilities should routinely not have to make complaints about something that they have been promised will happen. It sticks in their craw that they have to give a day's or four hours' notice. There is no excuse for it not working every time. Who will crack the whip with the public companies? To say it comes back to the disabled person is like saying it is up to an individual to keep complaining every time it does not work. The public system has picked the required number of hours, whether it be 24 or four. We have not picked it and would pick zero. We would rock up and get on the bus or train just like anyone else. The public system has put in place that backstop.