Oireachtas Joint and Select Committees

Thursday, 4 October 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland

9:30 am

Ms Derville Rowland:

That is right. About 2,000 of those are verified and about 1,000 who are not verified and are going through the process. All of those are timelined. The identity of those customers has been established by the bank and there is a timeline for the banks to get on with their payment. Each institution is being challenged and scrutinised closely by us to get on with that. We expect most of those customers to be paid in the coming months. Progress will be evident month by month. I appreciate that it should not have taken this long in the first place but most of the customers in question surfaced in the examination more recently this year.

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