Oireachtas Joint and Select Committees
Thursday, 4 October 2018
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland
9:30 am
Kieran O'Donnell (Fine Gael) | Oireachtas source
We have limited time. I and my colleagues are dealing with customers and constituents who still believe they are being very badly treated by the banks and that nothing has changed. I am a believer in primary research, which is going back to the consumer. In terms of both the tracker report and this culture report, did the researchers engage directly in interviews with customers of the banks?
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