Ms Derville Rowland:

I do not have the precise month, but it was more in June and July. I can come back to the Deputy on that. In order to make payment, there is a verification process because the approach is to identify groups of customers who have a common set of circumstances. They should then be eligible for compensation and redress but it must turn into an actual review to ensure the customer can be specifically identified with the right account and getting the right number of people in that group, which must be done on a file-by-file basis.