Mr. Nick Ashmore:

There is a form on the website which they can download and email to us. We also have a full-time support line which actively walks customers through our current Brexit loan scheme. That facility is up and running and works very well. The turnaround time on the eligibility part is about one day. If there is a problem with the application, we get back to the customer and explain that something is wrong, they need to correct it and then we can fix it.