Clare Daly (Dublin Fingal, Independent) | Oireachtas source

This involves hundreds of people, it is not an individual case in this category where they were timed out.

I do not want a response to this point but I am making a plea to the service. I tabled a parliamentary question on this matter but it was not accepted. The service's website is diabolical. I have never in my life seen a website as bad. I had to deal with a visa application for someone I know. English is my first language and not only myself but everybody in my office probably spent three days trying to negotiate our way around the application form. The form required us to look for information and numbers that are outdated and no longer used.. The website is appalling and it needs urgent revamping and to be made people friendly. It is a minefield. I have never seen the like of it.