Oireachtas Joint and Select Committees

Thursday, 5 July 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland (Resumed): Bank of Ireland

9:30 am

Ms Francesca McDonagh:

Bank of Ireland Group's current headcount is 10,650. Approximately 85% of that is in Ireland. I do not have a specific breakdown, but the figure is approximately in that range. The Deputy is absolutely correct in that at the investor day two and a half weeks ago, we set out some key messages. We talked about loan growth and reshaping our UK business, and we talked about transformation and a cost reduction to get to a total cost base of €1.7 billion by 2021. In order to get there we do not have any headcount reduction targets that have been agreed internally; therefore they have not been shared externally. We will reduce our costs in a number of ways. One way is by improving our efficiency through improving the end-to-end journey to customers, digitising more of our business and changing how we are organised. We are doing that already by making the bank a simpler organisation. We also will be changing the contractors or suppliers we pay externally and renegotiating to get better value out of those relationships.

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