Oireachtas Joint and Select Committees

Thursday, 5 July 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland (Resumed): Bank of Ireland

9:30 am

Ms Francesca McDonagh:

Mr. O'Beirne may wish to speak about that specific cohort. I am aware of the cases. We have undertaken a very deep review of every single impacted customer. We have looked at this from a customer perspective and lens, not just from a legalistic lens, and we believe that we have captured every single customer who has been impacted by the tracker mortgage issue. There is work that is ongoing by the Central Bank and that conclusion is subject to the Central Bank completing its work.

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