Ms Francesca McDonagh:

With respect, I have not previously attended a meeting of this committee with Mr. McLoughlin and the meeting in question would have been before my arrival. When I appeared before the committee in January of this year I spoke of my commitment to address the tracker mortgage issue. Within that, we confirmed that we had increased the number of customers who had been impacted to a total of 9,345, including approximately 6,000 entitlement cases. These cases included some customers who were staff at that time or in the past. The Central Bank is doing further work on the examination, which will not be complete until this work concludes. Currently, however, no cohort of customers are the subject of discussion between Bank of Ireland the Central Bank in respect of them being excluded.