Oireachtas Joint and Select Committees

Thursday, 5 July 2018

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland (Resumed): Bank of Ireland

9:30 am

Photo of Rose Conway WalshRose Conway Walsh (Sinn Fein) | Oireachtas source

I certainly welcome that because the drive for digitisation, particularly in rural areas where there is no broadband and there is an elderly population, brings about situations where people might have to travel 25 or 30 miles to get to their nearest branch and then they are told to go away because the service they want is not available on that day. That is absolutely wrong so I welcome that, I hope other banks will take the lead from that and I hope Bank of Ireland will continue to go down that route so that people are not marginalised and socially and economically excluded. I am tired of banks coming in here telling us that they are just responding to the tastes of people and that people want to do everything online when they often do not have the computer skills or broadband to do so. I was really glad to see that in Bank of Ireland's presentation and I urge them to continue that.

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