Ms Judy McAvoy:

It does but the problem I find is that sometimes, people are asked for specific pieces of information and either we can or we cannot get them and that is fine. Often, however, a decision on the HRC will be made and it will be refused but the Department will not have asked for additional things it could have asked for and which would be quite useful at an appeals stage, after we have gathered these documents together. I almost find there is a rush sometimes to make a decision on HRC and that the Department can be quite quick to refuse it, rather than giving a bit more information on what would be useful to have in the application.