Paul Murphy (Dublin South West, Solidarity) | Oireachtas source

Reference is made in the letter to the fact that tracker mortgages are being advertised at the time and that he should have known about it. Mr. Byrne thinks that it is fair to expect a customer with no knowledge of relatively complex financial products to initiate a conversation himself or herself after seeing an advertisement for a tracker mortgage, wondering what it is and wanting to get one. Mr. Byrne does not think the bank had an obligation to say there is a range of options for the customer is coming off a fixed rate, one of which is a tracker rate, another is a variable rate, etc.