Oireachtas Joint and Select Committees

Thursday, 21 June 2018

Public Accounts Committee

2016 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Chapter 14 - Control of Ireland's Bilateral Assistance Programme
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs and Trade

9:00 am

Photo of Shane CassellsShane Cassells (Meath West, Fianna Fail) | Oireachtas source

At the micro level, in terms of resolving and working through people's queries, is it simply a case of acknowledgement or is it more substantive in respect of the communication that is actually happening? That is the biggest issue. It is one thing acknowledging a representation, phone call or email. How is it panning out in terms of actually following that through to an end result?

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